KM news

On August 25, 2026, McKinsey & Company released its landmark research report, "The State of AI: Global Survey 2026", identifying Knowledge Management (KM) as a primary domain for the scaling of AI agents. The study highlights a significant technological shift from passive retrieval--augmented generation (RAG) toward "Agentic Knowledge Management," where autonomous agents synthesize, verify, and apply organizational expertise directly within live workflows. According to the findings, 70% of high--performing organizations are now utilizing these agents to bridge "tribal knowledge" gaps and automate the lifecycle of corporate intelligence, resulting in a reported 40% average increase in operational productivity. This research underscores the transition of KM from a static repository function to a dynamic, agent--led strategic asset.